Customer Satisfaction Survey

Meeting the challenges of today to keep you in business tomorrow

Home
Modular Structures
- Single Container
- 1 bedroom Unit
Gallery
Contact us

Customer Satisfaction Survey

* Indicates required field

1. In thinking about your most recent experience with Containers & Equipment, was the quality of the customer service you received: *

Very poor Somewhat unsatisfactory About average Very satisfactory Superior

2. If you indicated that the customer service was unsatisfactory, would you please describe what happened? *

3. The process for getting your concerns resolved was: *

Very poor Somewhat unsatisfactory About average Very satisfactory Superior

4. Would you take a few minutes to describe what happened? *

5. Now please think about the features and benefits of the product we offered you itself. How satisfied are you with this product? *

Very poor Somewhat unsatisfactory About average Very satisfactory Superior

6. If you are not satisfied with the product offered, please describe why? *

7. Customer Service Representative

The following questions pertain to the customer service representative you spoke with most recently. Please indicate whether you agree or disagree with the following statements.

The customer service representative was very courteous *

Strongly agree Agree Neutral Disagree Strongly Disagree

The customer service representative handled my call quickly *

Strongly agree Agree Neutral Disagree Strongly disagree

The customer service representative was very knowledgeable *

Strongly agree Agree Neutral Disagree Strongly disagree

8. Considering the total package offered, including customer service, the storage features and benefits, and cost, how satisfied are you with Containers & Equipment. *

Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied

Submit

Create your own unique website with customizable templates.